Responsible Gaming
Introduction
At Vegas Hero, we believe gambling should be enjoyed as entertainment only. It is not a way to earn money, solve financial problems, or generate income. Gambling always carries risk, and you should only bet what you can afford to lose. Please gamble responsibly and within your means.
Age Verification
Vegas Hero is only available to players aged 18 and over, or the legal gambling age in your jurisdiction, whichever is higher. If you are under the legal age, you must not register or attempt to access our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the time and money spent gambling
- Gambling with money needed for essentials like rent, bills, or food
- Neglecting family, friends, work, or education due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to feel excitement
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Experiencing relationship conflicts due to gambling
Self-Help Tools
Vegas Hero provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose during a session or period
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose, preventing access to your account
- Account Closure: Permanently close your account if you wish to stop gambling entirely
These tools are available in your account settings. We encourage you to use them.
Support Organisations
If you are struggling with problem gambling, confidential support is available from the following organisations:
United Kingdom
- GamCare: Free counselling and support service for problem gamblers and their families. www.gamcare.org.uk | Telephone: 0808 8020 133
- GamStop: National self-exclusion scheme allowing you to self-exclude from all online gambling operators at once. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings for those affected by problem gambling. www.gamblersanonymous.org.uk
Other Regions
- Australia — Gambling Help Online: www.gamblinghelponline.org.au
- Canada — Responsible Gambling Council: www.responsiblegambling.org
- United States — National Council on Problem Gambling: www.ncpgambling.org | 1-800-522-4700
- Germany — Bundeszentrale für gesundheitliche Aufklärung: Information and support for problem gambling. www.bzga.de
Get Help Now
If you believe you have a problem with gambling, please seek help immediately. Problem gambling can affect your mental health, relationships, finances, and wellbeing. Support is confidential, free, and available 24/7 from the organisations listed above.
Remember: It is never too late to ask for help.